Cookie Policy


1. WHAT ARE COOKIES?

Cookies are tiny text files that are stored on your computer when you visit a website. They contain a small amount of information that can be used to help improve the functionality of the website and allow web applications to respond to you as an individual.


2. IS IT SAFE TO HAVE COOKIES STORED ON MY COMPUTER?

Yes, storing Cookies on your computer is completely safe. Setting a Cookie will not provide us with access to any data or files stored on your computer. Our Cookies will also not contain any personal information about you.


3. WHAT TYPE OF INFORMATION IS COLLECTED?

Cookies can be used to collect information about a range of different things including browsing and purchasing behaviour. This can include information about pages viewed, products purchased, and your journey around a website. Others can be used to help remember who you are when you return to our site, to remember your preferences such as your preferred currency, and to help remember what you have placed in your basket.

Cookies will only be used to collect information we believe is relevant to your experience of the website, and to provide us with data that we can use to make improvements. For detailed information about how cookies work, please visit www.allaboutcookies.org.


4. WHAT COOKIES DO WE USE?

We use a number of Cookies on our web store as explained below.

Shopify Cookies

Our webstore is built on the Shopify platform which makes use of a number of cookies as explained on the Shopify Cookie Policy Page - https://www.shopify.co.uk/legal/cookies and includes:

  • Cookies necessary for the proper functioning of the web store:
    Shopify Functional Cookies

  • Cookies for reporting and analytics on the Shopify platform:
    Shopify Analytical Cookies

 

Please be aware that Shopify may alter the Cookies required for the proper functioning and reporting capabilities as they enhance and develop their platform, and as such we advise you to also check the Shopify Cookie Policy for a complete and up-to-date list of Cookies used by Shopify.

In addition to these our own Shopify instance may set the following Cookies:

Cookie name: basel_tb_banner_, expires: 60 - used to record when the user has pressed the close button on any banner headings that are displayed. This will be set for 60 days to ensure the banner is not displayed again during this time. After the 60 days have passed, the banner, if enabled, will be shown again.

Cookie name: tea-compare, expires: 365 - this is set when we enable functionality for you to compare different products with one another, and is used to store the data for the products you select for comparison.

Cookie name: basel_shown_pages, expires: 7 - this is used to count the number of pages which you visit and helps with our reporting and analytics.

Cookie name: basel_popup_, expires: 7 - used to record when the user has pressed the close button on any promotional pop-up messages which are displayed. This will be set for 7 days to ensure the banner is not displayed again during this time, after which the promotional pop-up message may be shown again if still enabled.

Cookie name: basel_cookies_, expires: 60 - this is used to record the fact that you have selected to close the button for the Cookie notification message we present to you. This Cookie is set to 60 days, after which we will present the message to you again to remind you that Cookies are set on our website, and to give you the option to review our Cookie policy for any updates.

Cookie name: gl_shopify_currency, expires: 365 - this Cookie is used to save information about your preferred currency settings.


Shopify Apps

The Shopify platform also provides access to a number of Apps which can be used to help improve the user experience, and these in turn may place cookies on your computer in order to provide this functionality. As we add new Apps these will be listed below along with links to the developers website and cookie policy.


Analytics and Reporting

In addition to Shopify Analytics, our web store also integrates with Google Analytics for reporting and analytics to help measure how users interact with our website. More information about how Google uses cookies can be found in their Privacy Policy - https://policies.google.com/privacy, and the list of Cookies set by Google Analytics can be found here and is also shown below:

Linked Shopping Channels

The Shopify platform will integrate with Facebook and Instagram to provide additional channels where our products can be purchased. These services are automatically linked by Shopify to these platforms, and this service is governed by the Terms and Conditions of Shopify and these third parties.


Marketing and Advertising on Third Party Websites

We may use Cookies with marketing partners to present adverts and offers for our products as you browse other sites on the internet. Offers and adverts will be based upon what you have been viewing on our store, and are presented to you as you have previously shown interest in these or similar items.

We currently integrate with Facebook using Facebook Pixel to provide adverts based on your browsing history. Information about Facebook privacy policies can be found here: https://www.facebook.com/policies/cookies/.


Social Media Tools

Our site allows you to share content via. social media channels. Please refer to the privacy policies of these channels for their terms and conditions, privacy policies and cookie notices for when information is shared on their platforms.


5. HOW DO I MANAGE COOKIES?

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

If you choose to disable cookies on your computer it will mean that your experience using our website will be impaired and some of the functionality we offer may no longer be available.

If you need help with disabling cookies or with controlling the cookies that are stored on your computer, please refer to the help section within your web browser.


6. WHAT SHOULD I DO IF I NEED FURTHER SUPPORT?

If you require further information about the Cookies used within our web store please email our team at fullycharged@innovation1st.com